FAQ

Our jewelry is crafted from high-quality Sterling Silver 925, with select pieces featuring gold-plated finishes for added elegance.

Yes, our jewelry is crafted from Sterling Silver 925, a material known for being gentle on sensitive skin.

Absolutely! Our designs are durable, timeless, and made to complement any occasion, whether casual or formal.

We stand by the quality of our products. If you encounter any defects, please contact us within 30 days of purchase for assistance.

We donate 5% of every purchase to non-profits dedicated to environmental conservation and social causes, ensuring that every piece you buy makes a positive impact.

Yes, we use recyclable and biodegradable materials for our packaging to minimize environmental impact.

In addition to sustainable packaging, we source ethically and work with manufacturers who share our commitment to environmentally friendly practices.

Yes, once your order ships, you’ll receive a tracking number via email to follow your package’s journey.

We offer worldwide shipping with delivery times depending on your location. For specific details, please refer to our Shipping Policy page.

Yes, we accept returns and exchanges within a specified time frame, provided the item is in its original condition. Please see our Returns & Exchanges page for complete details.

If your order is lost or arrives damaged, contact us immediately, and we’ll assist you with a replacement or refund.

Sign up for our newsletter and follow us on social media for the latest updates on discounts and special offers.

Yes, we often have special promotions for first-time customers. Check our homepage or subscribe to our newsletter for details.

Simply visit our Returns & Exchanges page, fill out the provided form, and follow the instructions for returning your item.

Yes, as long as the item is in its original condition and within our return window. Contact us for assistance with gift returns.

To keep your jewelry looking its best, we recommend using our eco-friendly cleaning tools, designed specifically for Sterling Silver and gold-plated jewelry. You’ll find detailed care instructions on our website.

We’re always looking for passionate individuals to partner with! Contact us through our Collaboration page to learn more.

Simply enter your email at the bottom of our website to subscribe to our newsletter and stay updated on news, promotions, and more!